The South African Social Security Agency (SASSA) administers social grants to eligible South African citizens and residents to provide financial assistance and social relief. If you’re looking for the SASSA status check for R350 payment dates, this guide covers everything you need — including the updated R370 grant information for 2025. One of the most vital grants is the Social Relief of Distress (SRD) Grant, which was initially introduced as the R350 Grant during the COVID-19 pandemic to support vulnerable individuals.

In April 2024, the grant amount was increased to R370 per month, continuing until March 2026, helping millions of South Africans affected by economic hardships. The SRD Grant supports unemployed individuals who do not receive any other form of social grant or income.

SASSA Status Check for R350 Payment Dates (Updated to R370 in 2025)

The SRD Grant pays R370 monthly. Other grants administered by SASSA have varied payment amounts depending on the grant type and beneficiary category.

Key Payment Dates for July 2025

2025 – 2026 Social Grants Monthly Payment Schedule

Note: Payment dates for the SRD Grant can vary each month. Beneficiaries should wait for official confirmation before visiting banks, as payment processing times may differ.

Why SASSA Status Check Is Important

Doing regular SASSA Status Check helps you:

• Stay updated on your application progress
• Know if your grant is approved, declined, or pending
• Track payment dates to plan your finances
• Update your banking or contact details promptly to avoid delays
• Identify any issues early and address them to ensure smooth payments

How to Do SASSA Status Check in 2025

SASSA Status Check can be done through multiple convenient methods to check the status of your SRD Grant application and payments. These include online portals, mobile apps, SMS, WhatsApp, USSD codes, phone calls, emails, and in-person visits.

1. SASSA Status Check via Official Online Portal: srd.sassa.gov.za

• Visit the official SASSA Status Check page at srd.sassa.gov.za
• Enter your 13-digit South African ID number
• Enter the phone number you used in your grant application
• Click Submit to view your application status and monthly payment details
• This SASSA Status Check method is the most reliable and secure way to track your status

2. SASSA Status Check via SMS

• Open your phone’s messaging app
• Send an SMS with the format: SASSA <YourIDNumber> (e.g., SASSA 1234567890123)
• Send it to 082 046 8553 from the same phone number used in your application
• Wait for a reply containing your SASSA Status Check results

3. SASSA Status Check on WhatsApp

• Save 082 046 8553 as a contact
• Open WhatsApp and send the message “SASSA”
• When prompted, reply with “STATUS”
• Confirm if you have a reference number by replying “YES” or “NO”
• Enter your registered phone number and reference number when asked
• Receive your SASSA Status Check results instantly

4. SASSA Status Check via USSD Code (No Internet Required)

• Dial 1203210# on your phone
• Select “SASSA R370 Status” from the menu
• Enter your ID number
• Your current SASSA Status Check results will appear via SMS

5. Moya App – Data-Free Solution

• Download the Moya App from Google Play Store, Apple App Store, or Huawei AppGallery
• Open the app, navigate to the Discovery section
• Select SRD Grant and enter your ID number and registered phone number
• Submit to check your grant status
• Enable notifications to receive updates automatically

6. Android R370 Status Check App

• Download the official SASSA Android app from Google Play Store
• Install and open the app on your Android device
• Enter your ID number and registered phone number
• Access your grant status and payment information
• Receive push notifications for status updates

7. Phone Call to SASSA Toll-Free Number

• Call 0800 601 011 (toll-free) any time
• Provide your ID or SASSA card number when requested
• A representative will assist you in confirming your application and payment status

8. Email Inquiry

• Send a detailed email to grantenquiries@sassa.gov.za
• Include your full name, ID number, registered phone number, and inquiry about your SRD grant status
• SASSA usually replies within 1-2 working days

9. SASSA Status Check by Visiting Office

• Locate your nearest SASSA office
• Bring your ID document
• Request assistance with your SASSA Status Check

Special Instructions for Different Applicant Types

For South African Citizens

Use the official online portal at srd.sassa.gov.za/sc19/status and enter your 13-digit ID and phone number.

For Asylum Seekers and Special Permit Holders

• Visit srd.sassa.gov.za/asylum
• Enter your file number (asylum seekers) or passport number (special permit holders)
• Enter your registered phone number
• Submit to view your payment details and status

Understanding Your SASSA SRD Grant Status and What It Means

Common SRD Application Statuses and Their Meanings

Why Is My SASSA SRD Grant Approved but No Payment Date Shows?

If your application status shows “Approved” but you don’t see a payment date:

• Bank verification might still be pending
• Payment schedules follow monthly cycles, and your payment might be queued for the next cycle
• Incorrect or outdated bank details can delay payment processing
• High application volumes or system delays could affect timing

Recommended: Verify and update your banking details and contact SASSA if delays persist.

How to Check SASSA Balance Status for R370

Online Balance Check

• Visit srd.sassa.gov.za/sc19/status
• Enter your ID number and registered phone number
• Your current balance and payment history will be displayed
• Check for any pending payments or deductions

SMS Balance Check

• Send “BALANCE” followed by your ID number to 082 046 8553
• You’ll receive an SMS with your current grant balance
• This service is available 24/7

WhatsApp Balance Check

• Message “BALANCE” to 082 046 8553 on WhatsApp
• Follow the prompts to receive your balance information
• You can also check your payment history this way

Reasons for SASSA SRD Grant Decline

What Does SASSA Self-Exclusionary Response Found Mean?

This status indicates that you have provided information that makes you ineligible for the SRD grant, such as:

• Receiving another social grant worth more than R370
• Living in government-provided accommodation
• Having access to other forms of financial support
• Being employed or receiving regular income

What Does “Referred” Mean on SASSA Status?

When your application shows “Referred,” it means:

• Your application has been flagged for additional verification
• SASSA needs to conduct further checks on your eligibility
• Your case has been sent to a specialized department for review
• This does not necessarily mean rejection, but requires patience

Does Refer Mean Rejected? No, “Referred” does not mean rejected. It means your application requires additional verification or review.

How to Appeal a Declined SASSA SRD Grant Application

Appeal Process:

1. Visit the official appeal portal: https://srd.sassa.gov.za/appeals/appeal
2. Enter your South African ID number and registered phone number
3. A PIN will be sent to your phone—enter it to proceed
4. Select the month(s) you want to appeal for
5. Choose the reason for your appeal and submit the application

Timeline:

Appeals typically take 60 to 90 days for review and decision by the Independent Tribunal for Social Assistance Appeals (ITSAA).

Checking Appeal Status:

• Use the same portal above to check appeal progress
• Call the SASSA helpline or visit your nearest SASSA office with your appeal reference

SASSA E-Forms in 2025: Streamlining Your Grant Process

What Are SASSA E-Forms?

SASSA E-Forms are digital versions of traditional paper forms that allow you to:

• Apply for grants online
• Update your personal information
• Submit required documents electronically
• Track your application progress in real-time

How to Use E-Forms:

1. Visit the official SASSA website
2. Navigate to the E-Forms section
3. Select the appropriate form for your needs
4. Fill in all required information accurately
5. Upload supporting documents in the specified format
6. Submit your form and save your reference number

Benefits of E-Forms:

• Faster processing times
• Reduced paperwork
• 24/7 availability
• Automatic status updates
• Secure document submission

Universal Branch Codes for SASSA Withdrawals

When setting up your banking details for SASSA payments, you may need these universal branch codes:

Payment Methods to Collect Your Grant

1. Bank Account

• Direct deposit into your personal bank account
• Most convenient and secure method
• Funds available immediately on payment date

2. SASSA Gold Card

• Special card issued by SASSA for grant recipients
• Can be used at ATMs and retailers
• Being phased out in favor of regular bank accounts

3. Cash Send Services

• Pick up cash at participating retailers
• Requires PIN and ID document
• Available at Shoprite, Checkers, and other stores

4. Mobile Money Services

• Transfer to mobile wallet services
• Available through various mobile network providers
• Convenient for those without traditional bank accounts

The SASSA Gold Card: A Transition to Watch

The SASSA Gold Card is being phased out as part of SASSA’s modernization efforts. Current Gold Card holders should:

• Transition to regular bank accounts
• Update their banking details on the SASSA system
• Continue using their Gold Card until the transition is complete
• Contact SASSA if they experience any issues during the transition

Means Test for SASSA Applications

The means test is a financial assessment used to determine eligibility for SASSA grants. For the SRD grant, the means test considers:

Income Threshold

• Monthly income must be below R624
• All sources of income are considered
• This includes formal employment, informal work, and other benefits

Asset Assessment

• Bank account balances
• Property ownership
• Vehicle ownership
• Investment accounts

Household Assessment

• Total household income
• Number of dependents
• Other grant recipients in the household

When is the SASSA R370 Grant Scheduled to End?

The SRD Grant (R370) is currently scheduled to continue until March 2026. However, this may be subject to:

• Government budget allocations
• Economic conditions
• Policy reviews and updates
• Parliamentary decisions

Beneficiaries should stay informed about any changes through official SASSA communications

No More Quarterly Reapplication: Monthly Reviews Now Automatic

Since April 2024, SASSA no longer requires SRD grant beneficiaries to reapply every three months. Instead, SASSA performs automatic monthly eligibility reviews using up-to-date information and financial assessments.

How to Update Your Details

Phone Number Updates

• Use the official portal to update phone numbers
• Visit the nearest SASSA office for in-person assistance
• Call SASSA via their toll-free number for guidance

Banking Details Updates

• Log into srd.sassa.gov.za
• Navigate to the banking details section
• Enter your new bank account information
• Verify the changes with your ID number

Step-by-Step Guide to Changing Banking Details

For South African Citizens:

1. Visit srd.sassa.gov.za
2. Click on “Banking Details”
3. Enter your 13-digit ID number
4. Enter your registered phone number
5. Receive and enter the OTP sent to your phone
6. Update your banking information
7. Confirm the changes

For Special Permit Holders or Asylum Seekers:

1. Visit srd.sassa.gov.za/asylum
2. Enter your permit number or asylum file number
3. Enter your registered phone number
4. Follow the prompts to update your banking details
5. Confirm the changes

What to Do If Your Payment Is Delayed or Not Received

Common Reasons for Delays:

• Pending bank or identity verification
• System backlogs during peak processing times
• Incorrect banking or personal details
• Public holidays or weekends affecting bank processing

Steps to Resolve:

1. Confirm your banking details are accurate and updated
2. Monitor official SASSA communications for payment schedules
3. Use online tools or contact SASSA directly
4. Visit your nearest SASSA office if needed

Official SASSA Contact Information

SASSA Provincial and Regional Office Contact Information

Eastern Cape

• Port Elizabeth Office: 041 506 4000
• East London Office: 043 703 8400
• Email: ec.info@sassa.gov.za

Free State

• Bloemfontein Office: 051 410 8300
• Email: fs.info@sassa.gov.za

Gauteng

• Johannesburg Office: 011 240 3000
• Pretoria Office: 012 400 2000
• Email: gp.info@sassa.gov.za

KwaZulu-Natal

• Durban Office: 031 308 5000
• Pietermaritzburg Office: 033 341 1000
• Email: kzn.info@sassa.gov.za

Limpopo

• Polokwane Office: 015 230 2000
• Email: lp.info@sassa.gov.za

Mpumalanga

• Nelspruit Office: 013 759 0300
• Email: mp.info@sassa.gov.za

North West

• Mafikeng Office: 018 381 8000
• Email: nw.info@sassa.gov.za

Northern Cape

• Kimberley Office: 053 839 2000
• Email: nc.info@sassa.gov.za

Western Cape

• Cape Town Office: 021 469 2000
• Email: wc.info@sassa.gov.za

Important Tips for SASSA SRD Grant Beneficiaries

• Do Not Visit Banks Before Receiving Payment Notification: Wait for official confirmation before attempting withdrawals
• Keep Your Details Updated: Banking and contact details must be accurate to avoid delays
• Beware of Scams: SASSA will never ask for money or sensitive banking information via unofficial channels
• Monitor Official Channels: Follow SASSA’s official social media, website, or WhatsApp service for updates
• Use Only Official Websites and Apps: To avoid fraud, always use official portals for status checks

Summary: How to Ensure a Smooth SASSA SRD Grant Experience

1. Apply correctly using official channels with valid ID and contact information
2. Verify your identity promptly if requested
3. Check your status monthly using one or more convenient methods
4. Update bank and phone details when necessary
5. Understand your application status and appeal if declined
6. Keep track of payment schedules to plan finances
7. Reach out to SASSA support if you face issues or delays
8. Stay informed about policy changes and updates
9. Use only official websites and services to avoid fraud
10. Keep your personal information secure and up-to-date

Frequently Asked Questions (FAQs)