To check your SASSA SRD R370 status, simply enter your South African ID number and registered cellphone number in the status checker and click “Check Status.” Your current result will appear instantly, showing whether your grant is Approved, Pending, or Declined for the December 2025 payment cycle..

If your status is Approved, you’ll also see your payment date once SASSA completes bank and income verification. Pending means your application is still under review, while Declined includes a reason and the option to submit an appeal.

Use the methods below to check your SRD R370 status and get updated payment information for December 2025.

How to Check Your SASSA SRD R370 Status in 2025?

Checking your SASSA SRD grant status is simple and can be done through multiple official channels. Here’s a complete guide to ensure you always know the status of your R370 grant.

1. Online via Official SASSA SRD Website (SC19 Portal)

The easiest and fastest way to check your SRD grant status is online.

Steps:

1. Visit the official SASSA SRD website: https://srd.sassa.gov.za/SC19/STATUS
2. Enter your 13-digit South African ID number.
3. Enter the cell phone number you used during your application.
4. Click “Check Status”.
5. Your current application status—Approved, Pending, or Declined—will appear instantly.

2. WhatsApp Status Check

SASSA provides a convenient WhatsApp option for users with limited internet or who prefer messaging.

Steps:

1. Save the official SASSA WhatsApp number: 082 046 8553.
2. Open WhatsApp and start a chat with this number.
3. Type “SASSA” or “Status” and follow the automated prompts.
4. Provide your South African ID and registered phone number.
5. Receive your grant status instantly.

Note: WhatsApp service may be free depending on your telecom provider.

3. USSD Code Status Check

For users without internet access, USSD codes offer a quick, data-free option.

Steps:

1. Open the dialer on your phone.
2. Dial *120*69277# (or *120*3210#).
3. Follow the menu to select “SASSA SRD Status”.
4. Enter your ID number and registered phone number.
5. Your SRD R370 status will be displayed on your screen.

Tip: Save this code as “SASSA Status” for quick access. Standard USSD rates apply.

4. SASSA Mobile App (Moya App or Official App)

SASSA’s app allows easy monitoring of your SRD grant status.

Steps:

1. Download the Moya App or the official SASSA app from Google Play or Apple App Store.
2. Open the app and navigate to “SRD Grant Status”.
3. Enter your ID number and registered cell number.
4. Tap Submit to see your current grant status.

Note: The Moya App is zero-rated for most telecom providers, so no data charges after download.

5. Phone Call Status Check

Prefer talking to a real person? You can check your status via SASSA call center.

Steps:

1. Dial 0800 601 011 (toll-free).
2. Provide your personal details to the operator.
3. Ask for your current SRD R370 grant status.

This method is ideal if you have questions or issues that require clarification.

6. In-Person at SASSA Offices

If online or phone methods don’t work, you can visit your nearest SASSA branch.

Steps:

1. Locate your nearest SASSA office.
2. Bring your South African ID and any relevant documents.
3. Ask the staff at the information desk to check your SRD R370 status.

This is the most direct method, though it may take longer than online or WhatsApp checks.

Pro Tip: Always ensure your phone number and banking details are updated with SASSA. Incorrect information can delay your grant or prevent notifications.

SASSA Grant Payment Dates December 2025

SASSA has announced the final grant payments for 2025. Here are the official dates for December 2025:

SASSA Status Check for R370 Payment Dates – December 2025

For December 2025, Social Relief of Distress (SRD) grant recipients will receive their payments as follows:

• Payment Window: 24 – 30 December 2025
• Payment Methods: Bank deposit or SASSA pay point collection

Other Grant Payment Dates – December 2025

Types of SRD R370 Status

When checking your SASSA SRD R370 grant status, you may encounter the following results:

• Application Complete: Your application or reapplication has been submitted and is under verification. This does not guarantee payment but shows your request is being processed.
• Application Approved: Your grant application has been accepted. Payment will be made via your chosen method—bank, Post Office, or cash card. Notifications are sent via SMS, email, or letter.
• Declined Application: Your application did not meet eligibility criteria. SASSA will provide a reason for the rejection.
• Application Status Pending: Your application is under review. SASSA requires more time to verify your information before approval or rejection.
• Identity Verification Failed: SASSA could not confirm your details with the Department of Home Affairs.
• Bank Details Pending: You haven’t submitted your bank or cash collection details yet. Update your payment information to receive funds.
• Reapplication Pending: You haven’t re-applied for the current grant period. Complete your application on the SRD portal to proceed.

What is SASSA?

The South African Social Security Agency (SASSA) is a vital government organization that provides social grants and financial support to millions of South Africans. Established in April 2005 under the Department of Social Development (DSD), SASSA was created to ensure a comprehensive social security system for vulnerable individuals and families across the country.

Over the years, SASSA has grown into a multidimensional institution, adapting to the changing needs of the population while staying true to its mission of fighting poverty and reducing inequality. In 2022, it helped approximately 46% of South Africans through various social grants, including the R370 Social Relief of Distress (SRD) grant, demonstrating its vital role in improving lives nationwide.

SASSA Payment Dates for 2025/2026

Below is the official SASSA payment schedule for 2025/2026. These dates apply to various social grants, including Older Persons, Disability Grants, and Children’s Grants.

How to Check Your SRD R370 Grant Balance

You can quickly check your grant status and balance using these methods:

• Dial *120*3210# or *120*69277# on your mobile and follow the instructions.
• Send a WhatsApp message to 082 046 8553 with your ID number and registered phone.
• If your status shows “pending,” your grant is still under review.

How Much SRD Grant Is Paid?

The amount of SASSA SRD and other social grants varies depending on the type of grant. Not all grants are the same, as each category has its own payment amount. For instance, the Child Support Grant is paid monthly at a different rate, while the SRD R370 grant is provided during times of financial need or crisis.

In 2025, the South African government has set the following grant amounts:

How to Submit a SASSA SRD R370 Grant Appeal Online

If your SASSA SRD R370 grant application is not approved, you can submit an appeal online without visiting a SASSA office. This is fast and convenient.

Steps to Appeal Online:

1. Go to the official SASSA appeals portal: srd.sassa.gov.za/appeal.
2. Click on the “Lodge an Appeal” button.
3. Enter your 13-digit South African ID and the phone number used in your original application.
4. Request a PIN; it will be sent to your phone within minutes.
5. Enter the PIN, select the month of appeal, and provide a reason for appealing.
6. Submit your appeal. You will receive confirmation that it has been lodged.

Checking Your Appeal Status:

• After submitting, you can track your appeal status online via the same portal.
• SASSA will update whether your appeal is under review, approved, or denied.
• For additional help, you can also contact SASSA via their helpline or local office.

What to Do if Your Appeal is Declined

Sometimes, appeals are not successful. If this happens, don’t worry—there is a formal process for review.

Key Points:

• Appeals are reviewed by the Independent Tribunal for Social Assistance Appeals (ITSAA), separate from SASSA, to ensure a fair evaluation.
• You must appeal each month separately if multiple months were declined.
• Generally, appeals should be submitted within 30 days of receiving the declined status, though ITSAA may consider appeals up to 90 days.

Steps After a Decline:

1. Understand why your application was rejected; SASSA should provide the reason.
2. You can re-appeal online through the ITSAA portal: srd.sassa.gov.za/appeals.
3. Provide accurate ID and phone number, select the month(s), and explain your reason clearly.
4. Track the status of your appeal online.

Further Assistance:

• ITSAA contact:
  • Tel: 012 312 7727
  • Email: grantappeals@dsd.gov.za
  • Fax: 086 534 3124 / 086 216 371
  • Mail: Private Bag x 901, Pretoria, 0001

Important: The Tribunal’s decision is final. If dissatisfied, you may approach the High Court for a judicial review within 180 days under the Promotion of Administrative Justice Act, 2000.

How to Apply for the SRD R370 Grant

Applying for the SASSA Social Relief of Distress (SRD) R370 grant is straightforward, as long as you meet the eligibility criteria. You can complete the application online in just a few minutes.

Steps to Apply:

1. Visit the official SRD portal: https://srd.sassa.gov.za/sc19/application/
2. Enter your registered cell phone number and verify it with the OTP sent via SMS.
3. Fill in the application form with your:
   • South African ID number or Refugee Permit number
   • Full name as per your ID
   • Gender and disability status (if applicable)
   • Contact details (phone number and email)
   • Residential address
   • Bank account details (if choosing bank payment)
4. Verify all information for accuracy.
5. Select your preferred payment method: bank deposit or cash collection.
6. Submit the form and wait for SASSA to review your application.

Once submitted, you can track your application status online or via the SASSA WhatsApp/USSD channels.

SRD Grant Eligibility Criteria

To qualify for the SASSA SRD R370 grant in 2025, applicants must meet the following requirements:

• Citizenship/Residency: Must be a South African citizen, permanent resident, asylum seeker, or hold a special permit.
• Age: Between 18 and 60 years.
• Income: Monthly earnings must not exceed the government threshold (R624).
• Employment/Grants: Must be unemployed, not receiving any other social grants, UIF, or NSFAS support.
• Education: Not receiving stipends from the National Student Financial Aid Scheme (NSFAS).
• Residence: Must live within South Africa and not reside in a government-funded or subsidized institution.
• Other Conditions: Must not have felony convictions or pending criminal charges.

Meeting all these criteria is essential; failing any one can result in your application being declined.

Guide for Asylum Seekers to Apply for the SASSA SRD Grant

Asylum seekers in South Africa are eligible to apply for the SRD (SASSA R370) grant, following the same criteria as South African citizens. Here’s a step-by-step guide:

1. Visit the Official SASSA SRD Website: Go to the SASSA SRD application portal.
2. Locate Asylum Seekers Section: Scroll to the footer and click on the link for Asylum Seekers and Special Permit Holders.
3. Enter Phone Number: Input your 10-digit phone number (no spaces) and click “Send SMS.” Ensure your phone is on to receive the OTP.
4. Verify OTP: Enter the 6-digit OTP code received via SMS.
5. Read Declaration & Consent: Review the terms and conditions of the grant carefully.
   • Select Yes to agree and continue to the application form.
   • Select No to cancel the application, which makes you ineligible.
6. Complete the Application Form: Fill in your personal information accurately.
7. Submit Application: Once submitted, you will be redirected to the confirmation page.
8. Note Your Application ID: Record the 6-digit Application ID, as it will be required for any future communication with SASSA.

SRD SASSA Application Status: What “Failed” Means

Sometimes, when checking your SASSA SRD application status online, you may see a “Status Check Failed” response. This can happen due to several reasons:

• Incomplete Application: Missing or incorrect information in the form.
• UIF Registration: You are registered with UIF, causing an automatic status failure.
• Data Verification Issues: Problems verifying your information with SASSA databases.
• Suspended or Canceled Grants: The grant may have been suspended or canceled by officials.
• Incorrect Bank Details: Providing wrong or fake banking information.
• Technical Issues: Website errors or temporary system glitches.

What to Do If Your Status Check Fails

If your application shows as failed, your grant will not be processed until you take action. Here’s what you can do:

1. Wait and Retry: Sometimes, temporary technical issues resolve within hours or days.
2. Reapply: Submit a fresh application with complete and accurate information.
3. Update Existing Application: Verify that all fields are filled correctly, including bank account details.
4. Double-Check Data: Ensure all personal and contact details match official records.
5. Complete Every Section: Avoid leaving any fields blank.
6. Request Reconsideration: If your application was correctly filled but failed, contact SASSA for a review.

After resubmitting, SASSA officials will review your application again. If eligible, you will be notified, and your grant may be approved.

SASSA Grant Status Meanings and What They Indicate

When checking your SASSA SRD or other social grant status, you may encounter different results. Here’s what they mean and the actions you should take:

• Alternative Income Identified: SASSA found another income source. You are not eligible for the grant.
• Means Income Identified: Your earnings exceed the grant threshold, making you ineligible.
• Application Complete: Your application or reapplication is received. SASSA will verify it monthly. Check status regularly.
• Bank Details Pending: SASSA lacks your bank information. Submit it promptly to avoid payment delays.
• Reapplication Pending: Your application has not been received yet. Apply on the official SASSA portal.
• Period Pending: Your application is under verification for the current period.
• Period Approved: Your application is approved. Expect payment soon for this period.
• Period Declined: The grant for this month is declined. Payments will resume from the next month.
• Canceled: Your grant is canceled. Follow the reinstatement process on the SASSA website.
• Identity Verification Failed: Your ID details do not match SASSA’s database. Verify and resubmit.
• Duplicate Application: Multiple applications detected. Only one will be processed; wait for review.
• Fraudulent Application: SASSA flagged your application. Contact SASSA immediately to resolve the issue.
• Awaiting Reassessment: SASSA is reviewing your grant due to new information or changed circumstances. Submit any requested details promptly.

Regularly checking your status ensures you stay updated on eligibility and payments. For any issues, contact SASSA’s support team.

Official SASSA Contact Information