How to Apply for R350 Grant (R370) – SASSA Online Application

The Social Relief of Distress (SRD) grant, administered by the South African Social Security Agency (SASSA), is a vital lifeline for millions of South Africans facing financial hardship. Whether you are unemployed, a refugee, or simply in need of temporary support, the SASSA R350 (now R370) grant can help ease your burden.
In this comprehensive guide, you will learn everything about the SASSA R350/R370 grant application online process, including eligibility criteria, how to update your banking details on srd.sassa.gov.za, ways to check your SRD status online, important payment dates, and what to do if your application is declined.
What is the SASSA SRD R350/R370 Grant?
The SRD grant is a temporary social assistance program launched by the South African government to provide financial support to vulnerable individuals affected by unemployment and economic hardships. Originally introduced as an R350 monthly grant, it was later increased to R370 to keep up with rising living costs.
The grant aims to help South African residents meet basic needs like food, housing, and utilities during difficult times. It is administered by SASSA, which also oversees other social grants such as the Child Support Grant and Old Age Pension.
Who is Eligible for the SASSA SRD R350/R370 Grant?
To qualify for the SASSA R350/R370 grant, applicants must meet strict eligibility criteria to ensure assistance reaches those who need it most:
- Age: Applicants must be between 18 and 59 years old.
- Residency: Must be a South African citizen, permanent resident, asylum seeker, or refugee residing in South Africa.
- Income: Monthly household income should be R624 or less.
- Employment: Must be unemployed and not receiving income from employment or other grants.
- Exclusions:
- Individuals receiving other social grants from SASSA.
- Applicants receiving funds from the Unemployment Insurance Fund (UIF).
- Students receiving financial aid from NSFAS (National Student Financial Aid Scheme).
- Bank Account: Having a bank account is optional but recommended for direct deposit payments. Those without bank accounts can opt for the CashSend payment method.
Meeting these criteria is essential before proceeding with your SASSA R350 grant application online or other channels.
How to Apply for the SASSA R350/R370 Grant Online in 2025
Step-by-Step Guide to SASSA Online Application
SASSA has made the application process convenient and accessible through several digital platforms. The most common and preferred method is through the official SRD portal:
- Visit the official website: Go to https://srd.sassa.gov.za.
- Click on “Apply” or “Apply Online” under the SRD R370 section.
- Enter your registered cellphone number and click Send SMS.
- You will receive a One-Time Password (OTP) on your mobile device. Enter this OTP to verify your number.
- Read and accept the Declaration & Consent form.
- Enter your personal information accurately:
- South African ID number or asylum/refugee permit number.
- Full name and surname.
- Physical address and contact details.
- Employment status.
- Provide your banking details if you have a bank account or select CashSend as your payment method.
- Submit the application and save your Application ID for future reference.
Other Application Channels
- WhatsApp: Send “SASSA” to 082 046 8553 on WhatsApp and follow the prompts to apply.
- USSD/SMS: Dial
*134*7737#
and complete the application using your phone. - SASSA Chatbot: Available on sassa.gov.za to assist with the application.
- Moya App: A zero-rated app allowing applications without data charges.
How to Update Banking Details for SASSA R350/R370 Grant on srd.sassa.gov.za
It’s crucial that your banking details on srd.sassa.gov.za are accurate to avoid payment delays. Here’s how to update them:
- Log in to https://srd.sassa.gov.za with your registered phone number and OTP.
- Navigate to the Banking Details section.
- Enter or update your bank name, account number, branch code, and branch address.
- Alternatively, select CashSend if you don’t have a bank account.
- Confirm and save the changes.
Incorrect bank details are a frequent reason for delayed or failed payments, so double-check everything before submitting.
How to Check Your SASSA R350/R370 Status Online
Once you’ve applied, checking your application status helps you stay informed. Here’s how to perform a 350 status check online or 370 status check online:
- Visit https://srd.sassa.gov.za/sc19/status.
- Enter your South African ID number and registered cellphone number.
- Click Check Status.
The portal will display whether your application is approved, pending, or declined. You can also receive SMS updates or check status via WhatsApp.
SASSA R350/R370 Grant Payment Dates and Schedule
SASSA usually processes payments on a monthly cycle. Payments are made after verification and approval, which can take between 30 and 90 days depending on application volume.
To avoid missing payment dates:
- Regularly check your status online.
- Keep your contact and banking details updated.
- Monitor official SASSA announcements for payment schedules.
What to Do If Your SASSA R350/R370 Application Is Declined
If your application is rejected:
- You have 90 days to appeal or reapply via the official SRD website.
- Double-check that your application details are accurate.
- Ensure you meet all eligibility requirements.
- Contact SASSA customer support for guidance if unsure.
Conclusion
The SASSA R350/R370 grant remains a critical social safety net for many South Africans. Applying online through the official srd.sassa.gov.za website or via WhatsApp and USSD is straightforward, but make sure to check your eligibility carefully and provide accurate information.
Stay vigilant by regularly checking your 350 status online, updating your banking details as needed, and following official payment schedules. If your application is declined, use the appeal process promptly.
For the most reliable and updated information, always refer to official SASSA channels.