SASSA Status Pending – SRD R370 Grant Pending Status & Fixes

SASSA Status Pending

If your SASSA status check still shows as “Pending”, you’re not alone. Thousands of applicants across South Africa face this issue every month when applying for or renewing the SRD R350 (now R370) grant. Understanding the SRD R370 Grant Pending Status can help you know what it means, why it happens, how long it usually takes, and what steps you can take if your application is stuck.

What Does “SASSA Status Pending” Mean?

When your SASSA SRD status displays “Pending”, it means your application or monthly reassessment is still under review. At this stage:

  • SASSA has received your information.
  • Verification checks are still being processed.
  • No approval or rejection has been made yet.

This status is a normal stage of the grant process, whether you applied through srd.sassa.gov.za, WhatsApp, or another official channel. It does not mean your application has failed — it simply means SASSA requires more time to complete checks.

Why is My SASSA Status Still Pending?

Your application can remain “Pending” for several reasons:

1. High Volume of Applications

SASSA processes millions of applications and monthly reviews, which can cause backlogs — especially at month-end or after policy changes.

2. Ongoing Verification Checks

SASSA cross-checks your details with multiple government and financial databases, including:

  • Department of Home Affairs (DHA): ID and citizenship validation.
  • SARS: income or tax record checks.
  • UIF: confirmation of unemployment insurance benefits.
  • Banks: bank account ownership and financial activity.

3. Banking Verification Pending

If you recently submitted or updated your banking details, they must be confirmed with your bank. Until verified, your status may show “Bank Details Pending.”

4. Incomplete or Incorrect Information

Errors in your ID number, phone number, or banking details can delay approval.

5. Appeals Under Review

If you lodged an appeal for a declined application, your status may stay pending for 60–90 days while the Independent Tribunal reviews your case.

6. New or Reapplications

First-time or reapplications usually require longer checks compared to ongoing monthly reviews.

7. System or Technical Issues

Occasionally, system maintenance or technical glitches may delay updates to your status.

How Long Does SASSA Pending Status Take to Clear?

Processing times vary depending on the case:

  • Standard Applications: 14–21 working days.
  • Bank Verification: 7–14 days after approval.
  • Appeals: 60–90 days.
  • Peak Periods: May take longer due to backlogs.

Once approved, payments are usually deposited into your bank account within 7 working days, provided your details are correct.

How to Fix SASSA Pending Status – 2025 Update

If your status is stuck in “Pending” for too long, here’s what you should do:

Verify Your Application

Visit srd.sassa.gov.za/sc19/status and confirm your ID and phone number are correct.

Correct Errors or Missing Information

Contact SASSA via:

  • WhatsApp: 082 046 8553
  • Toll-Free: 0800 60 10 11
  • Or visit your nearest SASSA office.

Be Patient if All Details Are Correct

Remember, delays are often on SASSA’s side — especially during peak periods.

Avoid Multiple Applications

Submitting duplicate applications does not speed up the process and may even cause delays.

When to Contact SASSA

You should contact SASSA if:

  • Your status has been pending for more than 90 days without updates.
  • You notice incorrect personal or banking details.
  • You receive no communication regarding your application or appeal.

📌 Have your ID number and reference number ready when calling.

Does Pending Mean I Won’t Get Paid?

No. A “Pending” status is not a rejection. It simply means your application is still being reviewed. If you meet the eligibility criteria, your status will eventually change to “Approved” and payment will follow.

How to Check SASSA Status Online

To track your application:

SASSA Status Check

You can also check SASSA status for R350 payment dates, or for R370 grant payment updates, depending on the current cycle.

Conclusion

A pending SASSA status is common and part of the normal application cycle. It shows your application is active and still under consideration.

As long as your details are correct and you meet the eligibility requirements, your application should move forward. Stay patient, check your status regularly, and contact SASSA if delays go beyond the average processing time.

Frequently Asked Questions (FAQs)

Checking once every few days is enough. Frequent checks won’t speed up the process.

You can lodge an appeal on the SRD website. Appeals usually take 60–90 days.

No. Payments are only made once your application is approved.

New applications take longer because all details require full verification. Monthly reviews are faster but may still show pending during reassessment.

This usually means your bank details are still under verification. Payment is made once your bank confirms the account.

Yes. System maintenance or glitches sometimes cause temporary delays.