Cancel or Reinstate SASSA R350 (R370) Grant Application

Cancel SASSA R370 Grant Application

The South African Social Security Agency (SASSA) provides the Social Relief of Distress (SRD) grant to assist citizens, refugees, asylum seekers, and special permit holders who are unemployed and financially vulnerable. Originally introduced as the R350 grant, it has now increased to R370 per month.

However, many applicants may need to cancel their SASSA SRD application if their circumstances change, or later choose to reinstate it when they become eligible again. This guide explains step-by-step how to cancel or reinstate your SASSA grant application online, via WhatsApp, email, or helpline.

Why You May Need to Cancel Your SASSA SRD Application

Not everyone who once qualified for the SRD grant continues to meet the criteria. SASSA advises beneficiaries to cancel their application if they no longer qualify. This helps prevent fraud and ensures grants go to people who truly need them.

Common reasons to cancel include:

  • You found employment or your income exceeds R624 per month (means test threshold).
  • You are under 18 years old and therefore ineligible.
  • You are receiving other social support (UIF, NSFAS, or similar).
  • You mistakenly applied or no longer need financial aid.

If you keep receiving payments without eligibility, SASSA may open a fraud case. Canceling protects you legally and helps reallocate funds to deserving applicants.

How to Cancel SASSA R350/R370 Grant Application

SASSA provides multiple cancellation methods. You can use whichever option is most convenient.

1. Cancel Online via SASSA SRD Website

  1. Go to the official SASSA SRD site: https://srd.sassa.gov.za.
  2. Enter your 13-digit South African ID number and the mobile number used in your application.
  3. Click “Send Pin” to receive an OTP on your phone.
  4. Enter the OTP in the given box.
  5. Select “Cancel My Grant” to complete the cancellation.

2. Cancel via WhatsApp

  1. Save SASSA’s WhatsApp number: 082 046 8553.
  2. Send a message saying “Cancel My Application.”
  3. Provide your ID number and registered cellphone number.
  4. Confirm cancellation when prompted.

3. Cancel via Helpline

  • Dial the SASSA Toll-Free Helpline: 0800 60 10 11.
  • Provide your ID number and other requested details.
  • Ask the agent to cancel your SRD application.

4. Cancel via Email

  1. Write to GrantsEnquiries@sassa.gov.za.
  2. In your email, clearly state that you want to cancel your SRD grant.
  3. Include your ID number, phone number, and full name.
  4. Wait for SASSA to confirm your cancellation.

Who Can Reinstate a Canceled SASSA SRD Application?

If your situation changes and you once again qualify, you can reinstate your application. To be eligible, you must:

  • Be a South African citizen, refugee, asylum seeker, or special permit holder.
  • Reside in South Africa.
  • Be 18–60 years old.
  • Be unemployed and not receiving UIF, NSFAS, or other state aid.
  • Pass the SASSA means test (monthly income below R624).
SASSA Status Check

How to Reinstate Your SASSA SRD Grant Application

Step 1: Visit the SASSA SRD Website

Go to the official portal: https://srd.sassa.gov.za.

Step 2: Navigate to Reinstate Option

  • Scroll to the South African ID Holders section.
  • Click “Reinstate My Application.”

Step 3: Enter Your Details

  • Fill in your ID number and mobile number used in the original application.
  • Click “Send Pin” and enter the OTP sent to your phone.

Step 4: Provide Reason for Reinstatement

  • Select the appropriate reason (e.g., lost job, financial hardship, no longer receiving other aid).
  • Confirm by selecting “Yes” when asked if you want to reinstate.

Final Thoughts

Canceling or reinstating your SASSA SRD R350/R370 grant application is a straightforward process. By using the official website, WhatsApp, helpline, or email, you can manage your application with ease.

Remember:

  • Cancel immediately if you no longer qualify.
  • Reinstate quickly if your situation changes and you need support again.

For official updates, always visit the SASSA SRD website or call the SASSA helpline.

Frequently Asked Questions (FAQs)

1. Can I cancel my SASSA grant online?

Yes. You can cancel your SRD grant online through the official SASSA SRD website. Alternatively, use WhatsApp, email, or the helpline.

2. How long does it take for SASSA to cancel my grant?

Processing times vary depending on request volume. Usually, SASSA confirms cancellation within a few working days.

3. Can I reapply after canceling?

Yes. You can reapply anytime if you meet the eligibility criteria. Use the reinstate option on the official portal.

4. Will I be penalized for canceling?

No penalty applies for cancellation. In fact, it prevents fraud cases if you no longer qualify.

5. What happens if I don’t cancel but keep receiving payments?

SASSA may open a fraud investigation against you, and you may need to pay back the funds. Always cancel if you are no longer eligible.

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