Many South Africans are noticing that their SRD R350 / R370 October 2025 grant hasn’t been deposited yet. Even though other SASSA grants started their payment cycle in early October, SRD recipients are facing delays. SASSA has explained that stricter verification checks (such as biometric and ID matching) and backlogs are the main reasons.
This guide explains the causes of the delay, what SASSA is doing to fix it, and steps you can take to make sure your payment goes through successfully.
Why Are SRD R350 / R370 Grants Delayed in October 2025?
Here are the most common reasons for missing or late deposits:
| Cause | Explanation |
|---|---|
| Pending Identity / Biometric Verification | SASSA has increased security checks like face scanning to prevent fraud. Many applications are still under review. |
| Bank Details Mismatch | If the name on your bank account doesn’t exactly match your ID, your payment can be rejected. |
| Duplicate Applications | Multiple applications under the same ID may trigger system flags and delays. |
| System or Processing Backlog | High volumes of applications each month cause delays in approval and payment processing. |
| Interdepartmental Checks | Some payments are held up while waiting for confirmation from other government departments. |
Reprocessing & Expected Payment Schedule for October 2025
SASSA has confirmed that delayed payments will be reprocessed in batches throughout October. Here’s the expected pattern based on previous cycles:
| Stage | Approximate Dates | Notes |
|---|---|---|
| Batch 1 | 8 – 15 October 2025 | Early approved recipients |
| Batch 2 | 15 – 20 October 2025 | For late verifications |
| Final Reprocess | 25 – 30 October 2025 | Delayed or failed deposits retried |
| Manual Reviews | Until 31 October 2025 | For special cases or appeals |
Tip: Your actual payment date depends on when your verification and banking information are cleared by SASSA.
How to Check Your SRD Payment Status
Follow these steps to see your SRD R370 payment progress:
- Go to the official SASSA SRD website: srd.sassa.gov.za
- Click on “Check SRD Status.”
- Enter your South African ID number and registered cellphone number.
- Click Submit to see your status and payment date.
If your status shows Pending or Referred, it means SASSA still needs to verify your details before payment can be made.
What to Do If You Haven’t Received Your October Payment
If your R350 or R370 grant hasn’t arrived yet, take the following actions:
- Update your details on the SRD portal (bank account, phone number, address).
- Make sure your bank account name matches your ID exactly.
- Complete biometric or ID verification if requested.
- Do not reapply — it can slow down your approval.
- Submit a complaint or query through the official SRD website.
- Visit your nearest SASSA office for in-person assistance.
- Contact the SASSA helpline at 0800 60 10 11 for further support.
Update on Other SASSA Grants
While the SRD R350/R370 grant is delayed, other permanent SASSA grants are running on schedule:
| Grant Type | October 2025 Payment Date |
|---|---|
| Old Age Grant | 2 October 2025 |
| Disability Grant | 3 October 2025 |
| Children’s Grant & Others | 6 October 2025 |
All of these grants now include the R10 increase announced for October 2025.
SRD / R370 Payment Windows (May – October 2025)
| Month (2025) | SRD R370 / R350 Payment Window |
|---|---|
| May | 26 – 31 May |
| June | 24 – 30 June |
| July | 25 – 30 July |
| August | 25 – 30 August |
| September | 25 – 30 September |
| October | Expected 27 – 30 October |
Final Thoughts
Delays in the SRD R350 / R370 October 2025 grant can be frustrating, but in most cases, they’re caused by stricter verification and processing backlogs. Keeping your information updated and completing all checks will help ensure your payment arrives soon.
Other SASSA beneficiaries — such as pensioners, people with disabilities, and families receiving child support — are already receiving their increased payments this month.
Stay patient, keep your details correct, and regularly check your SRD status for the latest updates.
FAQs – SRD R350 / R370 October 2025 Delays
1. Why is my SRD R370 payment delayed for October 2025?
SASSA has confirmed that many October 2025 SRD R350/R370 payments are delayed due to stricter verification checks and system backlogs. Most pending payments will be reprocessed between 15 and 30 October 2025 once all ID and banking details are verified.
2. How long does SASSA verification take for SRD R370 payments?
Verification usually takes 3 to 7 business days if your details are correct. However, if you need to appeal or update information, it may take up to 30 working days before your payment is processed.
3. How can I fix my SRD R350 or R370 missing payment?
Visit the SRD portal (srd.sassa.gov.za), choose “Update Your Application,” and make sure your bank details, phone number, and ID are correct. The name on your bank account must exactly match your ID. Incorrect details are a common cause of payment rejection.
4. When will the SRD R350 / R370 October 2025 payments be made?
The reprocessing of SRD payments is expected to take place from 27 – 30 October 2025. Once verified, your payment should reflect in your bank account within 1 to 3 business days.
5. What should I do if I still don’t receive my SRD payment by the end of October?
If your SRD R350/R370 payment doesn’t arrive by 31 October 2025, you should:
- Submit a complaint via the SRD website,
- Visit your nearest SASSA office, or
- Call the SASSA helpline (0800 60 10 11) for assistance.
You can also check your appeal status or update your details to speed up reprocessing.
